Plans & Rates

Note: All prices in all tables listed below are GST inclusive.

Plan SOHO BUSINESS 1
(Cloud PBX)
BUSINESS 2
(Cloud PBX)
BUSINESS 5
(Cloud PBX)
BUSINESS 20
(Cloud PBX)
ENTERPRISE PLUS
(SIP Trunking only)
Access Fee $10/mo
$20/mo $99/mo $55/mo $200/mo $150/mo ^
Unlimited Australia calling (fixed & mobile) NA NA Included
***
$38.50 per extension
***
NA
Included Calls $10 - Unlimited - $150^
Base Number of Lines
(DiDs included)
1
(upgradable)
1
(upgradable)
2
(upgradable)
4
(upgradable)
20
(upgradable)
10
(upgradeable)
Local Calls 12c untimed 10c untimed $0.00
****
10c untimed
(If Unlimited Option $0.00)
10c untimed
National Calls 8c/min * 10c untimed
Anywhere in Australia
****
$0.00
****
10c untimed
Anywhere in Australia
****
10c untimed
Anywhere in Australia
Fixed Phone to Mobile* 28c/min * 15c/min *
****
$0.00/min *
****
15c/min *
****
15c/min *
****
Example Mobile Call Cost ~ $0.56
2 minutes in duration
$0.30
2 minutes in duration
****
$0.00
2 minutes in duration
****
$0.30
2 minutes in duration
****
$0.30
2 minutes in duration
Commitment Month by month 2 months or 12 months
If Unlimited Australia is added a minimum 12 months.
12 months
Special Rates - 25c untimed to select International Destinations ** -
More Information Click Here Click Here Click Here
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Fair use policy applies. Maximum call time 90 minutes on untimed destinations unless otherwise agreed.
^ Within this included value plan if you restricted your use solely to standard National Mobile Calls each of 2 minutes in duration, you could make 500 calls. After this inclusive limit calls will be charged as plan rate card.
* A minimum of 1 minute is charged per timed call, thereafter calls will be charged per second. The following International destinations Nauru, Papua New Guinea, Tonga Islands, Vanuatu & Western Samoa will be billed using sixty (60) second increments with a minimum call duration of 1 minute.
** Argentina , Canada, China, Cyprus, Denmark, France, Germany, Greece, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, New Zealand, Poland, Russia Moscow, Russia St Petersburg, Singapore, Singapore Mobile, South Korea, Spain, Sweden, Sweden Mobile, United Kingdom (does not include United Kingdom 03 Wide or United Kingdom Lycamobile Mobile), United States, United States Hawaii, United States Toll Free.
*** Unlimited Australia outbound calling (fixed & mobile) is not available on SIP trunking or SOHO plans. Unlimited calls applies to outbound Australian Fixed and Mobiles only and does not include special, 13/1300/1800 or international numbers/destinations. Subscription to Unlimited calling is applied to all extensions regardless whether they are used or not. Initial period is a 24 month commitment and subject to fair use policy. This option is not available to call centres or accounts that behave as a call centre(s).

**** If Unlimited Australia calling (fixed & mobile) is added to the account then the example call cost will be $0.


Critical Information Summary - Voice.pdf

Nehos Special Number Outbound Call Rate


Number Type Rate
000 Free 0c
1800 Free 0c
1300/13 UPTS 25c untimed
0500 Local Rate Service 8c/m + 28c flag fall
1223 Directory Assistance 50c flag fall
1225 Directory Assistance (Int'l) 50c flag fall
1196 Community Service - Time 40c flag fall
1196 Community Service - Weather 40c flag fall
1251 Telstra MobileNet Enquiries 25c flag fall
125118 Telstra pay by phone 25c flag fall
12455 Telstra directory assistance 6c/m + $1.10 flag fall
12456 Telstra call connect 6c/m + $1.10 flag fall
125102 Telstra MessageBank 22c flag fall
12552 Telstra call pricing information 25c flag fall
12554 Telstra changed number information 25c flag fall
12451 Yellow Pages call connect 10c/m $1.40 flag fall
125125 Optus customer service 25c flag fall
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International Rates