Financial Hardship is a term used to describe a situation where a person is unable to meet their financial commitments due to one or more factors contributing to their financial position. Common contributing factors include:
If you are having a problem paying your bill, or you wish to discuss options available to you to minimise your bill, call Nehos Accounts today on 1300 726 889
Monday - Friday 9am - 5:00pm EST
The earlier you contact us, the better. Discussing your concerns gives us the opportunity to help you manage your bills.
If you do require time to pay an outstanding amount, agreeing to a payment plan and sticking to it can help prevent disconnection or restriction of your service. Disconnection of your service is used only as a last resort, and we will endeavour to work with you to ensure this does not happen.
To assist us in establishing the level of support you require, dependent on your individual circumstance, we may request supporting evidence, including, but not limited to:
There are options available for minimising your debts and staying connected whilst managing your spending. Examples include:
There are also a range of other financial support services available such as free financial counseling services offered in each state and territory in Australia. For more information on these and other options available please see the ACMA's website.